UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
 
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
KPS Knowledge Powered Solutions
Service Driven
KPS Knowledge Powered Solutions
Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.
Support
Your next step
Here is an outline of the steps needed to join the ever growing number of companies benefiting from our service management software.

Step 1. Contact Tesseract
Simply telephone, drop us an email or use the contact form below.

Step 2. We'll be in touch
Your details will be forwarded to our sales team and one of our consultants will contact you as soon as possible to discuss your enquiry.

Step 3. Test drive
If appropriate a consultant will visit your offices, go through your requirements and give you a high level overview of Tesseract. We may arrange a further meeting where we can go into more detail utilising your data in a structured demonstration.

Step 4. Pricing and planning
We will provide you with a detailed quotation as well as an outline project plan.

Step 5. Purchase and timescales
Rent or Purchase and we arrange project kick off in the timescales that are agreed.

Contact request.
Name:

Company:

Address:

Tell us about your service management challenges:
Phone:

Email:




Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
Support
Subscribe to
Tesseract News!
Get regular news and updates sent to you by email.

Field service engineers and administrators can access Service Centre from a wide range of equipment via the internet. This offers the most flexible working options for all users. Off-line usage now means that both the PDA and Laptop versions can store data locally and transfer or Sync the data when a signal available.

Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.

Just a few of the companies already using our software:Tesseract Clients