UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
 
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

KPS Knowledge Powered Solutions

Instantaneous (API)
KPS Knowledge Powered Solutions
Popular
KPS Knowledge Powered Solutions
Supporting
KPS Knowledge Powered Solutions
Integrated
KPS Knowledge Powered Solutions
Service Driven
KPS Knowledge Powered Solutions
Located
KPS Knowledge Powered Solutions
Email Service
KPS Knowledge Powered Solutions
Reporting Service
KPS Knowledge Powered Solutions
Connected
KPS Knowledge Powered Solutions
Subscription Service
KPS Knowledge Powered Solutions
SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.
Our Location in the United States
Tesseract USA
11150 Sunset Hills Road
Suite 307
Reston, VA 20190

By Car from Washington-Dulles International Airport
1. Head west on Saarinen Circle toward Copilot Way - 0.2 mi
2. Slight left to stay on Saarinen Circle (signs for Arrivals) - 0.5 mi
3. Continue on Dulles Airport Access Rd (signs for Washington) - 2.8 mi
4. Take exit 12-13-14 to merge onto VA-267 E toward Hunter Mill Rd/Reston Pkwy/Wiehle Ave Partial toll road - 3.3 mi
5. Take exit 13 for VA-828/Wiehle Ave - 0.3 mi
6. Turn left at Wiehle Ave - 0.3 mi
7. Turn right at Sunset Hills Rd - 0.4 mi.

By Car from Reagan National Airport
1. Head northeast - 463 ft
2. Slight left (signs for B C/Arrivals-Bag Claim) - 0.5 mi
3. Take the ramp to George Washington Memorial Pkwy N/GW Pkwy N - 335 ft
4. Keep right at the fork, follow signs for GW Pkwy N and merge onto George Washington Memorial Pkwy N/GW Pkwy N Passing through District of ColumbiaEntering Virginia - 11.8 mi
5. Take the ramp onto Capital Beltway/I-495 S - 3.1 mi
6. Take exit 45A for VA-267 Toll W toward Dulles Airport - 0.3 mi
7. Merge onto VA-267 W Toll road - 5.2 mi
8. Take exit 14 for Hunter Mill Rd/VA-674 Partial toll road - 0.4 mi
9. Turn right at Hunter Mill Rd/VA-674 - 190 ft
10. Turn left at Sunset Hills Rd - 1.0 mi

Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
Support
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Tesseract USA

11150 Sunset Hills Road
Suite 307
Reston, VA 20190

Phone:
703 437 4230

Facsimile:
703 437 9028

International Support:
+44 1494 477469

Clients