UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets

Total management of Multiple Customer Installations.

Call Control
Powerful call handling system.
Repair Centre
Controlled job reporting for single or multiple workshops.
Parts Centre
Multi-location inventory and stock control system.
Quote Centre
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Full information flow directly between engineers and Service Centre.
Invoicing Module
Invoice from contract maintenance charges and billable calls.
Meter Billing
Fully integrated meter collection and invoicing.
Prospect Centre
Powerful sales enquiry and action follow-up system.

Service Center Product Features

Why SaaS?
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Instantaneous (API)
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Service Driven
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Email Service
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Reporting Service
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Subscription Service
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Case studies in your industry sector

Office Equipment
and Copiers


Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
and Forecourt

No more wash day blues
for Washtec!
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
and Pharmaceutical

Tesseract's Service Centre System - The prescription for TDI's service success!
and Fire Protection

Service Centre Software helps Group 4 Technology stay in control.
Service Driven
Service Driven
Field Service, Service Management, Customer Service second to none.

Customer loyalty
Many of our customers have used our software for as long as 20 years.
From the original DOS form then as the very first Windows based version right through to today's powerful Microsoft .NET web application. Always receiving consistent customer service and support.

Training options to suit you.
Tesseract offers a full suite of Service Management Training Courses. This includes levels of training to meet the needs of both the Users and System Administrators.

Onsite Training Courses
Standard day module courses delivered at customer site directly to a group of end users, who will benefit from this hands-on approach. Emphasis is placed on the user taking an active role in practical sessions.

Open Training Courses
Open Courses, with other Customers attending, run from our Training Centre in High Wycombe are based on the standard Tesseract Module Courses in a classroom environment. These may also be run as 'closed' courses for one specific customer if preferred.

Online Tutorials
Online Instructor led Tutorial Sessions are offered as one hour (up to one hour) tutorials using an online meeting tool via an invitation from a Tesseract Instructor.

Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.

Just a few of the companies already using our software:Tesseract Clients