UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets

Total management of Multiple Customer Installations.

Call Control
Powerful call handling system.
Repair Centre
Controlled job reporting for single or multiple workshops.
Parts Centre
Multi-location inventory and stock control system.
Quote Centre
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Full information flow directly between engineers and Service Centre.
Invoicing Module
Invoice from contract maintenance charges and billable calls.
Meter Billing
Fully integrated meter collection and invoicing.
Prospect Centre
Powerful sales enquiry and action follow-up system.

Service Center Product Features

Why SaaS?
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Instantaneous (API)
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Service Driven
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Email Service
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Reporting Service
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Subscription Service
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Case studies in your industry sector

Office Equipment
and Copiers


Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
and Forecourt

No more wash day blues
for Washtec!
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
and Pharmaceutical

Tesseract's Service Centre System - The prescription for TDI's service success!
and Fire Protection

Service Centre Software helps Group 4 Technology stay in control.
Powerful GPS integration with TomTom Work.

Integrate with leading TomTom Work GPS tracking technology.
Tesseract's Integration with TomTom Work will provide you with the following benefits and more:

Smart and efficient tracking
View your vehicles / vehicle status in real time on street level maps and know their exact location. Identify where your vehicles are located against your planning and optimise your staff when new jobs are added to the workday.

State of the Art Navigation
Thanks to TomTom HD Traffic and IQ Routes technology, drivers can take the smartest routes to your customers reducing costs and fuel consumption.

Customer Service
By integrating TomTom Work with Tesseract Software, recorded times and distances to jobs are always very accurate. Varying updates for estimated time of arrivals can be monitored, resulting in improved customer service and SLA compliance.

Environmental Benefits
Eco-firendly fleet management results in reduce costs, using less fuel and therefore a reduced carbon footprint.

Duty of Care Compliance
The integration with TomTom Work make it easier to adhere to Lone Worker, Working Time Directive, Risk Management Legislation Overall, TomTom Work integration will provide you with a far more powerful service solution.

Realtime visibility
Optimise service levels by seeing your engineers locations in real-time. Map their position and deploy according to the very best geographical proximity.

HR benefits.
Use GPS as a tool for risk management and in relation to the Working Time Directive.

360 Technologies.
Seamless integration enables Tesseract's system to run as one with 360's powerful Dynamic Scheduling System, allocating jobs to engineers and monitoring jobs in real time.

Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.

Just a few of the companies already using our software:Tesseract Clients