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TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
KPS Knowledge Powered Solutions
Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
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Service Driven
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Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Service Centre 5.
A true end-to-end web product. Developed using Microsoft.Net technology, SC 5.0 is a browser based software supporting a range of databases and allowing for a 'zero footprint client'.

Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
Service Manager
Prospect Center PDF

Prospect Center

Prospect Center - handles both new and known (customer) sales prospects. Actions are logged against each prospect and salesman's to-do list generated.

Prospect Center is a fully integrated sales enquiry and action follow up module giving full access to all sales actions from all salesman.

This module has been designed to allow for the registration of both new sales leads and existing customers allowing the service user to monitor sales activity in Prospect Center. This basic information is added to the database together with other relevant data like the sales source, sales value with hit rate, product required, sic code, expected close date, salesman and next action date. The module has an on-demand 'Salesman to-do list' feature that displays a chosen Salesman's records in next action date order, ascending or descending, defaulting actions up to the present date with the option to change if required. As each action is completed, the user can add date/time stamped action notes with duration and subject and select a next action date in the future.

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Clients comment...

"A key consideration for Chubbsafes was the option to rent the tesseract software, rather than purchase the system outright."

Richard Baker - Chubbsafes

Tesseract News

Regular news & updates sent to you by email.

Instron


Just a few of the companies already using our software:Tesseract Clients