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TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
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Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
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Service Driven
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Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Service Centre 5.
A true end-to-end web product. Developed using Microsoft.Net technology, SC 5.0 is a browser based software supporting a range of databases and allowing for a 'zero footprint client'.

Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Service Manager
Meter Collection   PDF

Meter Collection

The tesseract service management system has a fully integrated Meter Collection
and invoicing module.

The contract system supports three basic types of meter contract.

Usage or actual meter billing is processed in arrears. Actual meter readings are collected from customers or the system can estimate based on past usage. The user can also set up a price banding structure.

Block billing allows the user to bill in advance for a specific quantity of copies. The system will then re-invoice the full amount when an agreed percentage has been used. Usage is input by manual entry, estimates or service readings.

Download PDF

Clients comment...

"Tesseract's Service Center was chosen because of its ability to effectively manage meter business and integrate seamlessly with our Oracle accounts."

Denise O'Donnell - Panasonic

Tesseract News

Regular news & updates sent to you by email.

Instron


Just a few of the companies already using our software:Tesseract Clients