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TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
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Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
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Service Driven
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Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.

Service Centre 5.
A true end-to-end web product. Developed using Microsoft.Net technology, SC 5.0 is a browser based software supporting a range of databases and allowing for a 'zero footprint client'.

Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Service Manager
Invoice Module  PDF

Invoice Module

The Invoice Module allows the user to produce user defined invoices or invoice data from seven different data sources.

Service Calls Invoicing is for processing all completed billable or time and material service calls. The user is prompted for multiple selections and FSR lines are updated as the invoice data is inserted in the invoice tables. Here the invoices can be printed or data output.

Current service contracts are also invoiced through this module. Again with the use of multiple selections the service contracts are updated and the invoice data is processed to the invoice tables ready for exporting or invoice printing.

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Clients comment...

"Tesseract was the only system that caught our eye. It was an 'understandable' service management tool that was relevant to our business."

Washtec

Tesseract News

Regular news & updates sent to you by email.

Instron


Just a few of the companies already using our software:Tesseract Clients