UK Tel: +44 (0)1494 465 066 | USA Tel: 703 437 4230
 
TesseractProviding software solutions
for over 25 years
Service Management Software

Tesseract Service Centre Core Components

Customer Assets
Toshiba

Total management of Multiple Customer Installations.

Call Control
Toshiba
Powerful call handling system.
Repair Centre
Toshiba
Controlled job reporting for single or multiple workshops.
Parts Centre
Toshiba
Multi-location inventory and stock control system.
Quote Centre
Toshiba
Prepare quotes that convert to a contract when the quote is accepted.
Remote Engineer Access
Toshiba
Full information flow directly between engineers and Service Centre.
Invoicing Module
Toshiba
Invoice from contract maintenance charges and billable calls.
Meter Billing
Toshiba
Fully integrated meter collection and invoicing.
Prospect Centre
Toshiba
Powerful sales enquiry and action follow-up system.
SC5

Service Center Product Features

Why SaaS?
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Knowledgeable

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Instantaneous (API)
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Popular
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Supporting
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Integrated
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Service Driven
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Located
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Email Service
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Reporting Service
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Connected
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Subscription Service
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SC5

Case studies in your industry sector

Office Equipment
and Copiers

Toshiba

Toshiba embarks on
coast-to-coast roll out of tesseract's service centre.
Garage
and Forecourt
Washtec

No more wash day blues
for Washtec!
Instrumentation
and Machine Tools
Universal Medical Services
MicroPoise selects Tesseract's browser based service management system.
Medical
and Pharmaceutical
Innova

Tesseract's Service Centre System - The prescription for TDI's service success!
Security
and Fire Protection
G4S

Service Centre Software helps Group 4 Technology stay in control.
About Tesseract
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Timeline
The development of Tesseract's Service Management Software from it's origin to the present day...
198519861987 - To support Service Centre Clients Tesseract moves to the UK from Hollandtimeline1992timeline1996timeline
Timeline
Tesseract's Service Management Software constant development...
Tesseract Timeline2001timeline2002timeline2008timeline2010timeline
Timeline
Join us and get the latest technology, without ever having to upgrade.
Tesseract Timeline2012timeline
1985 | Tesseract was formed to develop, market, sell and support hardware independent specialised problem management systems.
Flag1987 | To support Service Centre Clients Tesseract moves to the UK from Holland.
Windows1992 | Service Centre 4.0 software, first Windows based Service Management Software.
4.11996 | Tesseract release 32 Bit Windows version of Service Centre SC4.1 service management software
4.22001 | Tesseract launch Service Centre 4.2 the worlds first browser based service management software
US Launch2002 | To support Service Centre clients, Tesseract opens North American Office in Reston VA
US Launch2008 | Tesseract launches the worlds first .Net browser based service management software - Service Centre 5
2010 | Tesseract celebrates 25 years in the development of Service Management Software Systems
2012 | Tesseract launch Service Centre 5.1.
Service Management Software | SC5
About Tesseract
Tesseract was formed in 1985 to develop, market, sell and support specialised Problem Management Systems for the Service Industry, and can now boast over 300 successful installations world-wide.

Commitment.
"Our singular commitment to Service Management ensures that we are in touch with the requirements of our customers not only for today, but for the the future. Our development within the field of Service Management leads the way for the next generation of Service Operations."

Field Service Management Software and more...
Providing the Service Management software is only part of the solution. Tesseract provide Training and Consultancy to help you achieve the best possible operation results from your investment immediately. We will also be there in the future to assist you and your System to adapt to the many and varied changes and development in both personal and business objectives.

Support
Great support
Our support team are there to help, and with training options to suit, Tesseract's support for both Users and System Administrators is second to none.
Support
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Service Management Software. Our unique field service management system that streamlines stock control, remote engineer access, call handling and service control. True SaaS.A web-based application, a field service software that delivers powerful management to companies field service systems and operations.

Tesseract SC5 Overview
Pay as you go
Subscription Service
Pay as you go
Take advantage of our monthly Pay-as-you-go Service.

Just a few of the companies already using our software:Tesseract Clients